SynapseCo

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4.4/5 (11 reviews)
+18557962773 contact@synapseco.com Visit Website

About SynapseCo

SynapseCo has been in business since 2000, delivering technology projects for clients. Their core services include Mobile App Development, Web Development and Digital Marketing, with experience serving clients in Retail & E-commerce. With 250 - 499 people on staff, SynapseCo can take on projects of varying size. The average project on record costs around $60,000. These details offer a useful starting point when evaluating SynapseCo.

Where We Specialize

30% Internet of Things
Internet of Things 30%
Web Development 20%
Mobile App Development 15%
UI-UX Design 13%
Web Design 11%
Ionic App Development 11%

Industry Expertise

Insurance62% Retail38%

Typical Project Size

52% Small Business
25% Midmarket Business
23% Enterprise

SynapseCo Reviews

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A testing partner who treated quality as seriously as we do

Ethan Beauchamp / VP of Product - Rideau Tech Solutions
Verified
Jan 13, 2022

Project summary: Our competitors had been investing in technology for two years and we needed to close a meaningful gap quickly without compromising on the quality of what we shipped.

Project governance was one of the things that impressed me most. We had a dedicated project manager who ran tight fortnightly sprints with clear acceptance criteria, a shared backlog that gave us full visibility at all times, and a change request process that was fair and transparent. Nothing slipped through the cracks, no bill shock at the end, and the final delivery matched the original scope document almost perfectly. In my experience that kind of discipline is genuinely uncommon.

PROS

Senior engineers on our account throughout the entire project rather than a bait-and-switch to juniors after contract signing, transparent reporting, realistic estimates that proved accurate

CONS

The volume of quality documentation they produced was genuinely impressive but also meant our team needed dedicated time to review it properly — a minor process point, not a complaint

5.0
Overall
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Communication
Project TypeQuality Assurance & Testing
IndustryMining & Metals
Project Cost$150,000 to $499,999
DurationMay 2025 – Mar 2026

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Rideau Tech Solutions is a Mining & Metals business based in Toronto, Canada. As VP of Product I am responsible for all technology investment decisions, vendor selection, and ensuring our digital capabilities match our growth ambitions. We operate in a competitive market where the quality of our software directly affects our ability to win and retain clients.
What specific problem or business challenge led you to hire this company?
We had a product concept validated by market research but no clear path to build it within our budget and timeline constraints. Our Mining & Metals competitors were moving quickly and we could not afford to spend eighteen months finding out a generalist agency could not execute the Quality Assurance & Testing work our product required.
What services did the company provide for your project?
The full Quality Assurance & Testing lifecycle from discovery through to production deployment and hypercare support. This included requirements workshops, solution architecture, sprint-based development, QA and automated testing, deployment to our cloud environment, and a structured handover with documentation. They also provided a brief post-launch period of dedicated support which was genuinely useful.
Why did you choose this company over other providers you considered?
A direct referral from a peer who had used them for a comparable Quality Assurance & Testing engagement in the Mining & Metals space. That peer's experience had been excellent and their project profile was similar enough to ours that the recommendation carried real weight. Everything we found during our own evaluation reinforced that this was the right decision.
How clearly did the company understand your requirements and business goals?
Better than we did at the start, which sounds like an exaggeration but is genuinely accurate. The discovery workshop they ran surfaced assumptions we had not examined and contradictions in our requirements that would have caused real problems mid-development. The functional specification they produced was the clearest articulation of our product that we had seen written down.
How was your overall experience with their communication and project management?
Outstanding. I have worked with agencies that communicate beautifully during the sales process and go quiet during delivery. This was the opposite — structured, consistent, and genuinely informative throughout. Problems were surfaced early with proposed solutions rather than just problem statements, which made the inevitable mid-project decisions much easier to make.
Did the company deliver the project on time and within your expected budget?
Yes. I will note that the original timeline was aggressive and I had privately expected a slip. They managed to hold it by making smart sequencing decisions early on that I only fully understood in retrospect. The budget discipline was equally good — we received a single change request for scope we had introduced ourselves and it was priced fairly.
What tangible results or business impact have you seen since the project was completed?
The ROI case we presented to our board assumed a payback period of eighteen months. Based on current trajectory we will hit that in under a year. The efficiency gains in our Mining & Metals operations have been more significant than the model projected, partly because the quality of the data coming out of the new system is enabling decisions we could not make before.
What did you like most about working with this company?
Their ability to hold the business objective in mind alongside the technical task. I have worked with technically excellent agencies who lost the thread of what we were actually trying to achieve. This team never did. Every architectural decision, every trade-off conversation, every prioritisation discussion was anchored to the outcome we had agreed at the start.
Would you recommend this company to others, and would you work with them again?
Yes. The referral I would give comes with context: they are not the cheapest option and they are not the fastest to schedule. If you are optimising purely on price or looking for someone to start tomorrow, there are other choices. If you want the work done properly and a partner you can trust with a complex, high-stakes Quality Assurance & Testing engagement, this team is the answer.

FAQs

What services does SynapseCo offer?
SynapseCo provides software development services that may include mobile app development, web development, custom software development, UI/UX design, cloud solutions, AI development, and enterprise application development. Its core focus areas include Internet of Things, Ionic App Development, Mobile App Development, UI-UX Design and Web Design.
How much does it cost to hire SynapseCo?
The cost of hiring SynapseCo depends on factors such as project complexity, development hours, required technologies, team size, and engagement model. Based on available data, SynapseCo's typical hourly rate is around N/A, with an average project cost of $2500000+.
Is SynapseCo suitable for startups?
Yes. Many startups choose companies like SynapseCo because they offer MVP development, product consulting, scalable architecture, and dedicated development teams that help launch products quickly while managing development costs. For context, it has served clients in USA, and its typical hourly rate is around N/A.
How long does SynapseCo take to complete a software project?
Project timelines vary depending on scope and complexity. A simple MVP may take a few weeks, while enterprise software or large-scale digital transformation projects can require several months of development, testing, and deployment. With a team of 250 - 499 professionals, SynapseCo can scale resources based on project urgency.
How can I contact SynapseCo for a project?
Businesses can contact SynapseCo through its official website, email, or contact form to discuss project requirements, request a consultation, or receive a development estimate. For context, it has experience across industries such as Mining & Metals, Food & Beverage, Events & Event Management, Agriculture, Education and Advertising & Marketing, and its typical hourly rate is around N/A.
Is SynapseCo an offshore software development company?
SynapseCo may operate as an offshore, onshore, or hybrid software development company depending on its location and the markets it serves. For context, it has experience across industries such as Mining & Metals, Food & Beverage, Events & Event Management, Agriculture, Education and Advertising & Marketing, and it has been operating since 2000.
Does SynapseCo offer dedicated developers?
Yes, many companies like SynapseCo provide a dedicated developer hiring model, allowing businesses to scale their in-house team with experienced professionals who work exclusively on their project. For context, its listed capabilities span Internet of Things, Ionic App Development, Mobile App Development, UI-UX Design and Web Design, and its typical hourly rate is around N/A.
Which countries does SynapseCo serve?
SynapseCo may serve clients across multiple countries and regions, including USA, depending on market demand and business partnerships.
Does SynapseCo develop SaaS products?
Yes, SynapseCo may offer SaaS product development services, including multi-tenant architecture, subscription billing integration, and cloud-native deployment for scalable software-as-a-service solutions. For context, it has experience across industries such as Mining & Metals, Food & Beverage, Events & Event Management, Agriculture, Education and Advertising & Marketing, and its typical hourly rate is around N/A.

Company Info

Founded 2000
Employees 250 - 499
Hourly Rate N/A
Avg. Project Cost $25,000+
Client Rating 4.4/5 (11 reviews)

Rating Breakdown

Quality
4.5
Schedule
4.4
Cost
4.4
Communication
4.4